Customer Service

Shipping & Delivery

Our fleet of trucks make daily deliveries to businesses throughout the San Francisco Bay Area.
Common carrier shipments can be shipped on your account as specified by you at checkout or prepaid and added to your invoice
The tables below outline the usual delivery schedule for our trucks by city & day.

DAILY  -  South/East Bay Area Tue & Thur  -  SF/peninsula Wed & Fri  -  680/580 corridor
Fremont  Mon, Tue, Wed, Thur, Fri Belmont Tue & Thur Dublin Wed & Fri
Hayward Mon, Tue, Wed, Thur, Fri Burlingame Tue & Thur Concord Wed & Fri
Los Altos Mon, Tue, Wed, Thur, Fri Daly City Tue & Thur Danville Wed & Fri
Menlo Park Mon, Tue, Wed, Thur, Fri Millbrae Tue & Thur Livermore Wed & Fri
Milpitas Mon, Tue, Wed, Thur, Fri San Francisco Tue & Thur Martinez Wed & Fri
Mountain View Mon, Tue, Wed, Thur, Fri So. San Francisco Tue & Thur Pleasanton Wed & Fri
Newark Mon, Tue, Wed, Thur, Fri Albany Tue & Thur San Ramon Wed & Fri
Palo Alto Mon, Tue, Wed, Thur, Fri Berkeley Tue & Thur Tracy Wed & Fri
San Jose Mon, Tue, Wed, Thur, Fri Castro Valley Tue & Thur Walnut Creek Wed & Fri
San Leandro Mon, Tue, Wed, Thur, Fri Emeryville Tue & Thur Sunol Wed & Fri
Santa Clara Mon, Tue, Wed, Thur, Fri Oakland Tue & Thur    
Sunnyvale Mon, Tue, Wed, Thur, Fri Richmond Tue & Thur Monday  -  HW17  LG/Santa Cruz
Union City Mon, Tue, Wed, Thur, Fri Redwood city Tue & Thur Campbell Mon
    San Bruno Tue & Thur Los Gatos Mon
    San Carlos Tue & Thur Santa Cruz Mon
    San Mateo Tue & Thur Saratoga Mon
    San Pablo Tue & Thur Soquel Mon
        Gilroy WILL CALL
        Morgan Hill Mon & Wed

Albany M,W Oakland Daily
Belmont Daily Palo Alto Daily
Berkeley M,W Pleasanton M,W,F
Burlingame Daily Redwood city Daily
Campbell T,TH Richmond M,W
Castro Valley Daily San Bruno T,TH
Concord M,W,F San Carlos Daily
Daly City T,TH San Francisco T,TH
Danville M,W,F San Jose Daily
Dublin M,W,F San Leandro Daily
Emeryvile M,W San Mateo Daily
Fremont  Daily San Pablo M,W
Gilroy W,F San Ramon M,W,F
Hayward Daily Santa Clara Daily
Livermore M,W,F Santa Cruz T,TH
Los Altos T,TH Saratoga T,TH
Los Gatos T,TH So. San Francisco T,TH
Martinez M,W So. San Jose Daily
Menlo Park Daily Soquel T,TH
Millbrae Daily Sunnyvale Daily
Milpitas Daily Sunol W
Morgan Hill W,F Tracy M,W,F
Mountain View Daily Union City Daily
Newark Daily Walnut Creek M,W,F

Ordering & Payment

  • We currently accept Visa, MasterCard, Discover and American Express.
  • Credit terms are available for qualified businesses.
    Please contact customer service for the credit application forms.
  • We'll work with you to ensure your order is fulfilled to your satisfaction.
  • Customer service will contact you if there are any changes to or issues with your order.
  • Your approval will be requested for any changes effecting the order amount (i.e. the shipping rate varies from the estimate during checkout).
  • All prices are subject to change. Pricing and shipping cost are reviewed and confirmed prior to processing of order.
    Any changes of price will require acknowledgement and approval by you, prior to processing of order.

Returns & Replacements

  • Returns are accepted if requested within 30 days of delivery.
  • Items must be in the original packaging and resalable condition to qualify for a refund.
  • Returns may be subject to a restocking fee.
  • Custom made products can not be returned.
  • If you receive the wrong product: notify customer service and we will exchange it for the correct product.
  • If items are damaged during transit: declare the damage at the time of delivery and notify customer service of the damage, including details and images of damaged item(s).