Customer Service

Shipping & Delivery

Our fleet of trucks make daily deliveries to businesses throughout the San Francisco Bay Area.
Common carrier shipments can be shipped on your account as specified by you at checkout or prepaid and added to your invoice
The tables below outline the usual delivery schedule for our trucks by city & day.

Albany M,W Oakland Daily
Belmont Daily Palo Alto Daily
Berkeley M,W Pleasanton M,W,F
Burlingame Daily Redwood city Daily
Campbell T,TH Richmond M,W
Castro Valley Daily San Bruno T,TH
Concord M,W,F San Carlos Daily
Daly City T,TH San Francisco T,TH
Danville M,W,F San Jose Daily
Dublin M,W,F San Leandro Daily
Emeryvile M,W San Mateo Daily
Fremont  Daily San Pablo M,W
Gilroy W,F San Ramon M,W,F
Hayward Daily Santa Clara Daily
Livermore M,W,F Santa Cruz T,TH
Los Altos T,TH Saratoga T,TH
Los Gatos T,TH So. San Francisco T,TH
Martinez M,W So. San Jose Daily
Menlo Park Daily Soquel T,TH
Millbrae Daily Sunnyvale Daily
Milpitas Daily Sunol W
Morgan Hill W,F Tracy M,W,F
Mountain View Daily Union City Daily
Newark Daily Walnut Creek M,W,F

Ordering & Payment

  • We currently accept Visa, MasterCard, Discover and American Express.
  • Credit terms are available for qualified businesses.
    Please contact customer service for the credit application forms.
  • We'll work with you to ensure your order is fulfilled to your satisfaction.
  • Customer service will contact you if there are any changes to or issues with your order.
  • Your approval will be requested for any changes effecting the order amount (i.e. the shipping rate varies from the estimate during checkout).
  • All prices are subject to change. Pricing and shipping cost are reviewed and confirmed prior to processing of order.
    Any changes of price will require acknowledgement and approval by you, prior to processing of order.

Returns & Replacements

  • Returns are accepted if requested within 30 days of delivery.
  • Items must be in the original packaging and resalable condition to qualify for a refund.
  • Returns may be subject to a restocking fee.
  • Custom made products can not be returned.
  • If you receive the wrong product: notify customer service and we will exchange it for the correct product.
  • If items are damaged during transit: declare the damage at the time of delivery and notify customer service of the damage, including details and images of damaged item(s).